Quality Control at All Stages
As an indicator of our seriousness about quality, River Manufacturing is registered to ISO 9001 for both moulding and assembly.
This standard specifies two main requirements for our QMS (Quality Management System):
- Need to demonstrate ability to consistently provide product that meets customer and regulatory requirements
- Aim to enhance customer satisfaction.
Quality as Standard
River Manufacturing are dedicated to attaining the highest quality in the products we manufactures.
To achieve this, we invest heavily in the latest equipment and in training our staff.
Quality Control at All Stages
Not only is our aim to produce to a high quality standard, but also to eradicate sources of imperfection anywhere in the manufacturing chain.
Were our production runs wasteful of raw materials and resources, we know we could not compete as we do against other manufacturers.
As we achieve our aim of excellence in manufacture, benefits accrue to our customers in terms of:
- Low product costs
- Speed of manufacture
- High product quality
- Batch consistency
And to the environment through:
- Minimisation of wastage
- Minimisation of energy and water consumption
Improved Performance
The ISO identifies eight quality management principles that our managers use to lead us towards ever-improving performance:
- Customer focus
- Leadership
- Involvement of people
- Process approach
- Systems approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships.
Fully Integrated QMS
One of the fundamental purposes of ISO 9001 is to enable the development of a QMS that is fully integrated into the normal operations of our business.
At River Manufacturing we involve all members of staff and management in the pursuit of quality in product and service through incentives and on-going training.
It is this dedication to all facets of the service we provide to our customers that we trust distinguishes River Manufacturing from our competitors.
